Operational Excellence

Are You Driving Your Company Lean Management System to Maximize Value?

By Michael Serena, Ed.D.

June 8, 2018

The strength of your company’s lean management system determines your improvement culture and the depth of its impact.

To maximize your return on investment, your company’s lean management system —your everyday management practices and behavior— has to support your improvement efforts. Many manufacturers have adopted lean tools without embracing the corresponding management practices and behaviors that drive change and consistently deliver results that matter to the business.

This article examines what it takes to create a culture of excellence through leadership engagement and a behavior-based management system. We explore the management practices and behaviors that provide the foundation for steady performance improvements and meaningful return on investment.

We then talked to the operations leaders at Carlisle FoodService Products, Inc. to get direct insights into their priorities, behaviors, challenges, and best practices for implementing a lean management system that engages associates and drives results.

Download the article to learn about:

  • What does an effective Company Lean Management System look like?
  • Four reasons why managers fail to adopt the behaviors that support a lean management system.
  • How to change the management paradigm.
  • How we use the TBM Diagnostic Assessment to identify strengths and weaknesses of a company’s Lean Management System.
  • How the TBM Management System helped one organization to succeed—and what they did differently to make it work.
  • How to establish a baseline for behavioral change.
  • What steps you can take to ensure that the right management practices and behaviors are adopted in your organization.

Meet the Expert

Michael Serena, Ed.D.

Michael Serena, Ed.D.

Email Michael
Mike Serena is TBM’s go-to expert regarding site and corporate cultural transition and curriculum development. He led the creation of TBM’s process for Daily Management. He is currently Vice President, Consulting where he leads several client engagements and oversees delivery team development.

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