Performance Problems: Revamped Leadership Communications

Bring Back the Top Floor to Shop Floor Connection in 3 Steps

The cost of non-engaged employees is exceedingly high, and a lack of leadership communication is the primary root causes of poor engagement. The good news is, reintroducing opportunities for manufacturing leaders to engage and communicate directly with shop floor associates is a relatively easy fix for most organisations. It’s also a critical first step to addressing the many other talent and performance issues you face.

Download the article, “Your Severed Top Floor/Shop Floor Relationship Is Costing You More than You Think” to discover three steps for repairing communications and culture and turning performance around.

In her new article, Leadership Solutions Managing Director Shannon Gabriel, breaks down the importance of the top floor to shop floor connection, the significant and costly cultural implications of the COVID pandemic, and the need to reengage employees before any other performance issues can be successfully addressed. She then presents a three-step game plan for reintroducing and enhancing a leadership communications strategy that can drive critical talent management and performance improvements.

Her article provides how-to guidance for:

Reevaluating your communication strategy
Reconnecting the shop floor to the top floor vision
Developing a holistic approach to KPIs.

Complete the form to download “Your Severed Top Floor/Shop Floor Relationship Is Costing You More than You Think.” And take the necessary steps to get your team recommitted to performance excellence.

Meet the Expert

Shannon Gabriel

Vice President, Leadership Solutions PracticeEmail Shannon

Shannon Gabriel is Vice President of TBM’s Leadership Solutions practice where she leads the organization’s comprehensive approach to labor strategy, change management and leadership development that impact top-line growth and improve organizational culture.

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Key Takeaways

COVID severed the connection between the top floor and the shop floor, eliminating direct communications between manufacturing leaders and front-line workers.
Over the past 24 months, lack of leadership communication has severely undermined employee engagement, exacerbating absenteeism, turnover, and performance problems.
Reintroducing pre-pandemic in-person communications, emphasising employee contributions to corporate success, and implementing performance and talent-based KPIs can reestablish a winning culture that will provide the foundation for addressing all other performance issues.