By Eduardo Spina
To maximize your return on investment, your company’s lean management system —your everyday management practices and behavior— has to support your improvement efforts. Many manufacturers have adopted lean tools without embracing the corresponding management practices and behaviors that drive change and consistently deliver results that matter to the business.
This article examines what it takes to create a culture of excellence through leadership engagement and a behavior-based management system. We explore the management practices and behaviors that provide the foundation for steady performance improvements and meaningful return on investment.
We then talked to the operations leaders at Carlisle FoodService Products, Inc. to get direct insights into their priorities, behaviors, challenges, and best practices for implementing a lean management system that engages associates and drives results.
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