By Brian Cromer, Ken Koenemann
A manufacturing plant occasionally becomes a case study for Murphy’s law. Anything that can go wrong, does go wrong. As a result, it ends up missing the monthly production and financial targets by a wide margin. With each passing month the plant falls further and further behind.
This TBM management briefing describes the four-phase crisis recovery process that we’ve developed over the years that can quickly get a manufacturing operation’s performance back to where it should be.
The turnaround starts with a review and evaluation of the current metrics and performance assessment. Phase two focuses on stabilization or stopping the bleeding. Phase three is about driving the recovery and implementing improvements, establishing new processes, systems and governance procedures. And finally, phase four is about sustainment and establishing the appropriate management behaviors needed to ensure the new performance levels are maintained over the long term.
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