A research study from the National Center for the Middle Market (NCMM) revealed that over two-thirds of firms struggle to sustain operational improvements—both large and small.
The NCMM defines a middle market as companies up to $1 billion in size. These companies are the workhorse of our economy. They are often under-resourced and unable to throw additional resources at growth. The NCMM research study finds four operational sub-systems provide a framework and structure for sustaining operational excellence.
We believe that a management system approach can significantly help organizations leverage those gains for long-term profitable growth. In fact, TBM’s Management System has helped numerous clients maintain gains and improve operational performance by 15% or more.
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Operational Excellence
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